Privacy Notice

This notice describes how the personal data of users who visit the website www.baitdadiego.it or who contact Bait da Diego through the forms, email or other channels available on the website is processed.

Data controller

Bait da Diego
Via Pemont 388
23041 Livigno (SO), Italy
Email: info@baitdadiego.it

Data controller: Michela Mottini

What data we collect

While browsing or when you contact us, we may collect some personal information, including:

• first name and surname;
• email address;
• telephone number;
• information relating to your stay request;
• requested dates and number of guests;
• any information you voluntarily enter in your message;
• technical browsing data, such as IP address, browser, device and information on how the website is used.

The data requested is limited to what is necessary to reply to your requests and manage any bookings.

Why we use your data

Personal data may be used to:

• reply to requests for information;
• check availability and manage booking requests;
• communicate with guests before, during and after their stay;
• comply with administrative, tax and legal obligations;
• ensure the correct operation and security of the website;
• analyse, where provided for and subject to consent, how the website is used in order to improve its content and performance.

Data is not used for purposes other than those indicated without an adequate legal basis or, where necessary, your consent.

Contact form, email and telephone

When you contact us through the website, by email or by telephone, we use the data provided solely to reply to your request and, if necessary, to organise or manage your stay.

Please do not send personal information that is not necessary for handling your request.

Bookings

When the online booking system is used, some personal data may also be processed by the provider of the booking engine used by Bait da Diego.

The data requested will be that necessary to check availability, manage the booking, payments and any administrative and tax obligations.

The booking system is provided by Scidoo (Webcoom S.r.l.), which processes data on behalf of Bait da Diego. More information on how Scidoo processes data is available in the Scidoo privacy policy.

Payments

In the case of electronic payment, the data necessary for the transaction may be processed directly by the payment service providers used.

Bait da Diego does not store full payment card data when it is handled directly by the relevant provider.

Cookies

The website may use technical cookies necessary for its operation and, subject to the user’s consent, any statistical or third-party cookies.

Cookie preferences can be managed through the banner on the website.

For more information, please see our Cookie Notice.

Third-party content and services

Some pages of the website may include content or services provided by third parties, for example:

• Google Maps maps;
• any statistical tools;
• booking systems;
• communication services;
• any social content.

When the user interacts with these services, the relevant provider may collect information in accordance with its own privacy policy.

Google Maps

The website uses Google Maps to show the location of Bait da Diego and to help you organise your stay.

Use of the maps may involve the processing of some data by Google in accordance with its own terms and privacy policy.

Google Analytics

Subject to consent, the website uses Google Analytics 4, a statistical analysis service provided by Google, to understand how the website is used (pages visited, length of visit, origin of visitors) and to improve its content and performance.

Data is collected in aggregate form and, in Google Analytics 4, the IP address is not logged. The service is activated only if the user accepts statistical cookies from the banner and can be deactivated at any time from the cookie preferences. More information is available in Google’s privacy policy and in the Cookie Notice.

How long we keep data

Personal data is kept only for the time necessary for the purposes for which it was collected.

Information requests are kept for the period necessary to handle them, while data relating to bookings and administrative documents may be kept for the period required by law.

Who data may be shared with

Personal data may be disclosed, where necessary, to parties who support the management of the website or the stay, such as:

• hosting and IT service providers;
• booking engine provider (Scidoo);
• payment systems;
• administrative and tax consultants;
• service providers strictly necessary for managing the booking;
• public authorities in cases provided for by law.

Personal data is not sold to third parties.

Data security

We adopt appropriate technical and organisational measures to protect personal data from loss, unauthorised access, disclosure or misuse.

Your rights

In relation to your personal data, you may, in the cases provided for by applicable law:

• ask for confirmation of whether your data exists;
• request access to it;
• request its rectification;
• request its erasure;
• ask for the restriction of processing;
• object to processing;
• request data portability;
• withdraw a consent previously given.

To exercise your rights you can write to: info@baitdadiego.it

You also have the right to lodge a complaint with the competent personal data protection authority.

Changes to the Privacy Notice

This notice may be updated over time to reflect regulatory or technical changes or changes to the services used by the website.

Last updated: October 2026.